Victoria Quartz Countertops | Quartz Countertop FAQ’s

Quartz Countertops Victoria


Are you considering quartz countertops for your home but you’re unsure if it’s the right countertop material? We’ve been helping people choose countertops for over 20 years in Victoria. We get asked all sorts of questions when people come to visit our quartz countertop victoria shop.
You’ve come to the right place if you’re looking for quartz countertop information Below is a comprehensive list of all the questions we get asked about quartz countertops. If there are any we’ve missed let us know.

General Quartz Countertop Questions

What is Quarts? 

Quartz is a natural mineral

Where Do Quartz Countertops Come from? 

All Quartz Countertops comes from one source technically. I know hard to believe but it is true. Here is a bit of history you might find interesting. In northeast Italy, in 1963, a technology for creating engineered stone was developed by a company called Breton. This company licensed the process out under the trademark Bretonstone®. Bretonstone technology has licensed more than 50 companies around the world, including Silestone, Cambria, and Caesarstone. All of the manufacturers are still working off of that original patent, from Breton.

Engineered Quartz, What is it?

Engineered Quartz is a factory-produced product. What that means; Quartz is not like a granite or marble slab of stone. Why? Because engineer quartz it is made from a composite of quartz crystals bound together by resins and other binding agents. This combination forms a hard granite-like surface that is extremely durable and non-porous.

How Are Engineered Quartz Countertops Manufactured? 

To make quartz countertops, natural quartz is ground into dust. The quartz slabs are manufactured through a process of blending the ground natural stone mix with a mixture of binding agents as mentioned above. Once mixed, the air is then removed and the material is heated and shaped into slabs of engineered quartz. Pigments are added to give the countertop color. Of course, each manufacturer puts effort into creating products that are unique to them. They add their own flair to their engineered stone slabs. These quartz slabs look and have the hardness and appearance of natural stone slabs like marble and granite.

One of the main reasons people buy quartz countertops is because they are known for their durability. A Quartz countertop won’t scratch, chip, or crack. Let’s take a deeper look into some of those questions we get asked over.

Quartz & Granite Countertop Comparison Questions

We get asked these questions a lot. There are a few major differences and a few subtle differences between the two products.  Essentially you have to answer this question for yourself as the answer lies in answering the question: What countertop is best for you? We’ll give you the facts so you can make the best decision.

What is Stronger Quartz or Granite?

Quartz has impressive strength it is almost indestructible and compared to natural stone it wins in this department. Quartz is harder than granite, which means it damages less easily. 

Both countertops are heat, scratch, chemical, and stain resistant and both surfaces are low maintenance. However, Quartz countertops are at an increased risk of damage and discoloration from the heat of your pots and pans.

Quartz Countertops Durability

How are Quartz Countertops with Heat?

Quartz countertops are resistant to heat but less resistant to high heat. If the temperature gets too high, you can damage your quartz countertop.  You can never place a hot pot or pan right from the stove directly onto a quartz countertop. Your Quartz Worktop Will Literally Burn Under A Hot Pot, it discolor if heated up too much There is an easy solution to this problem. Silestone, the best selling engineered stone manufacturer in the world (if you haven’t heard of them) recommends that hot objects should not be put on their product. The reason your quartz countertop can burn ask? It is all in the resin. Remember how Quartz countertops are manufactured. Those binding agents, the ones that are used to create your engineered quartz countertop are the reason that quartz countertops are more susceptible to heat. The resin can burn and may cause permanent damage to your countertops.  The best solution; always have heat pads handy.

Now when we compare Granite countertops to Quartz countertops. Granite is the winner. Granite countertops are naturally heat resistant. Granite countertops are better for placing heated things directly on the surface. Hot pots with high temperatures are no match for a Granite worktops. Hot things will not damage the surface. Granite will literally take a hot pot directly put down on it while.

Scratches, are you wondering about Scratches and Cutting on your Quartz Countertops?

Scratches & Cutting  | Quartz Countertops

Do Quartz Countertops Scratch?

Quartz is a hard surface. However, not hard enough to withstand the effects of sharp objects like knives cutting directly on them. Quartz countertops are scratch resistant but not scratch proof. Yes, that is right quartz is highly scratch resistant. It can and does scratch. Also, Avoid dragging things across it. Any chance of an ugly scratch on your quartz countertops is a scratch to avoid. We always recommend using a cutting block. Not only is a good cutting board a fabulous accessory, but it can also help to keep your countertops clean. 

Can I Cut On My Quartz Countertop

Slice, dice, and chop to your heart’s content, but make sure to do it on a cutting board.

Things to avoid to keep your quartz: 

  • dropping pans or other hard objects on the surface.
  • dragging heavy or anything hard across the service.
  • grit or abrasive cleaners.

While Quartz countertops are not easily scratched with normal use they are definitely more likely to scratch over granite.

Cleaning Quartz Countertop Questions

How do I care for my quartz countertop?

Quartz countertops are easy to care for. Because the surface is non-porous, they are hard to stain.  All you really have to use to clean them is mild dish soap and water. People love quart because of how easy it is to maintain. Quartz countertops are simple to clean but there are some do’s and don’ts.

What Are The Best Quartz Cleaning Tools & Supplies? 

  • For Fresh spills – use dish soap and Microfiber Soft cleaning cloth.
  • For Stains – Use glass Glass cleaner (Windex is okay) or another surface cleaner, along with a nonabrasive sponge.
  • For Hardened Materials, gently scrape away hardened material off with a plastic putty knife.

For Deep cleaning, the experts recommend an overall deep clean at regular intervals. Some do this weekly others do it monthly. Spray a generous amount of a nonabrasive surface cleaner over your worktop, let it sit for 10 minutes, and then wipe away everything with a microfiber cloth.

What Cleaners & cleaning product should I AVOID with Quartz Countertops?

Stay well away from harsh, abrasive cleaners and cleaners that contain bleach.

Do Not Use

  1. Abrasives and Acid or Alkaline Cleaners.
  2. Scouring pads (can and will dull the surface).
  3. Ammonia
  4. Lemon
  5. Bleach vinegar is acidic, you can risk discoloring the surface.
  6. Vinegar.

We get asked a lot about vinegar and countertops a lot when it comes to cleaning.

Can I use vinegar to clean quartz countertops?

Although vinegar is sometimes recommended as a natural cleaning product, we don’t think you should use vinegar on your quartz counters.


Well, it does effectively clean your countertop but we have to remember that vinegar is acidic, and acidity can dicolour quartz countertops. 

Have you ever been lost when deciphering between Quartz countertops and Granite countertops? It can be easy to do.

Quartz Countertops Investment Questions

Both types of stone are extremely durable, and both come in a variety of colors. Quartz comes in solid colors. Granite, on the other hand, includes marbling.

Because Quartz is a manufactured stone it is hard to duplicate the veining and pattern look that you get from marble or granite.

However, with quartz, you’re not limited to the designs that Mother Nature provides. There can be many more options. solid colored countertops are extremely popular in modern homes. quartz also offers other design possibilities. Because it’s more flexible to work with 

Which Type of Countertop is Better for resale?

Is granite or quartz better for resale? Both will increase the value of your home. In the past Granite has had a higher resale value but that is changing progressively. Having either one in your home is an indicator that a home is of good quality and worth investing in. Moreover, both types of countertops are capable of lasting a long time.

Granite and quartz are both types of stone, which means they’re extremely durable, and both come in a variety of colors. Quartz comes in solid colors, while granite pieces include marbling. Each piece has a unique pattern. Quartz is also harder than granite, which means it damages less easily.

What is more expensive Quartz our Granite? 

Quartz is more expensive than granite.

Quartz Countertop Installation  & Sealing & Repair Questions

Can I use Quartz Outside? 

It is ill-advised to use Quartz on any exterior projects. It isn’t suitable for the outdoors. Prolonged exposure to direct sunlight and the heat it emits can cause damage.

  • Quartz is not the right choice for an outdoor kitchen. If you install it outdoors, you do so at your own risk, as all manufacturer warranties cover indoor use only. Day after day in direct sunlight will fade colors and lead to warping or splitting.

Do I Have To Seal My Quartz Countertop?

Quartz does not require any sealing in order to resist stains, Quartz is a non-porous material. Once in your home, you never have to seal it. You will never have to worry about liquid or bacteria penetrating through the surface. Because of the resin that is used as the binding agent Quartz is super-low maintenance.

Granite countertops need to be sealed a couple of times per year. Yes, It is a hassle. But remember a hot pan can be a nightmare to a Quartz countertop. 

How Do I Fix a Chip In My Quartz Countertop?

Specialty tools are needed to remove chips or scratches. A stone care professional can repair your quartz countertop. Prices will vary.

What Are the Quartz Counter Advantages?

  • Quartz countertops allow for a variety of edging options
  • Quartz can be used on larger vertical surfaces like backsplashes and even shower enclosures, without the fissures and seams often all too visible with natural stone.

Despite its many advantages, installation of engineered quartz countertops isn’t a job for the average do-it-yourselfer; the companies that make and sell engineered quartz certify their own installation experts. Engineered quartz is significantly heavier than other stone surfaces, there are some special installation considerations.

Picking new countertop material for your home can be a challenge. There are lots of questions to ask. Essentially you’ll have to draw your own conclusion but now you have the facts.

We love Quartz, Granite, and marble. We install and fabricate all 3 of these materials. If you have any countertop questions or if you’re looking for a Quartz Countertop Quote fill out our form.

~ Exotic Stone is your Victoria Quartz Countertop Company.

References & Resources  | Quartz Countertops Victoria


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